Terms & Conditions
Last updated: July 2026
Welcome to Isla Longevity. By accessing this website or placing an order, you agree to the terms below. Please read them carefully before using our services.
1. Eligibility & Intended Use
All products sold by Isla Longevity are supplied strictly for in-vitro laboratory and research use only. They are not intended for human or veterinary consumption, nor for any medical, diagnostic, therapeutic, cosmetic, or household use.
By purchasing, you confirm that you are at least 21 years of age and that you are a qualified researcher, laboratory professional, or institutional buyer who understands the intended non-human, research-only purpose of these materials.
2. Research-Use Compliance
Isla Longevity is a supplier of research chemicals. We are not a compounding pharmacy and not a 503A or 503B facility, and we make no representations that our products are suitable for any use other than laboratory research.
You are solely responsible for ensuring that your purchase, possession, handling, storage, and disposal of these materials comply with all applicable federal, state, and local laws and regulations in your jurisdiction. Title and responsibility for lawful use pass to you upon delivery.
3. Orders & Acceptance
Submitting an order constitutes an offer to purchase. All orders are subject to acceptance and availability, and we reserve the right to refuse or cancel any order at our discretion, including where we suspect intended misuse or a breach of these terms.
A contract is formed only once we confirm dispatch of your order. We may limit or cancel quantities purchased per person or per order.
4. Pricing & Payment
All prices are listed in US dollars (USD) and are exclusive of any applicable taxes or duties unless stated otherwise. Payment is required in full at the time of order through the payment methods offered at checkout.
We reserve the right to correct pricing errors and to change prices at any time before an order is accepted. In the event of an obvious pricing error, we are not obliged to fulfil an order at the incorrect price.
5. Shipping & Delivery
Orders are dispatched from the United States, typically within 1–2 business days of payment clearing. Delivery estimates are provided in good faith but are not guaranteed, and we are not liable for delays caused by carriers, customs, or events outside our control.
Risk of loss passes to you upon delivery. For international shipments, you are the importer of record and are responsible for any customs duties, taxes, and compliance with your local import regulations.
6. Returns & Refunds
Because of the nature of research materials, returns are accepted only for unopened, unused items in their original condition, and only where a request is made within 14 days of delivery. Opened vials cannot be returned for safety and integrity reasons.
If an order arrives damaged, incorrect, or defective, contact us promptly and we will arrange a replacement or refund. See our Refund & Returns Policy for full details.
7. Product Information, Testing & No Warranty
Product descriptions, references to research literature, and certificates of analysis are provided for informational purposes only and do not constitute any claim regarding safety, efficacy, or fitness for a particular purpose. Batches are independently tested and certificates are published for transparency.
To the fullest extent permitted by law, all products are supplied “as is” without warranties of any kind, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.
8. Limitation of Liability
To the maximum extent permitted by law, Isla Longevity shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss arising from misuse of our products or from any use inconsistent with their research-only purpose.
Our total liability in connection with any order shall not exceed the amount you paid for that order.
9. Intellectual Property
All content on this website, including text, graphics, logos, and the Isla Longevity name and branding, is our property or that of our licensors and is protected by applicable intellectual-property laws. You may not reproduce or use it without our prior written consent.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and handle personal information.
11. Governing Law
These terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law principles. Any dispute shall be subject to the exclusive jurisdiction of the state and federal courts located in California.
12. Changes to These Terms
We may update these terms from time to time. Changes take effect when posted on this page, and the “last updated” date will reflect the most recent revision. Continued use of the website after changes constitutes acceptance of the revised terms.
13. Contact
Questions about these terms? Reach us via our contact page or by email at islalongevity@gmail.com.
